replywell

AI support for small businesses

Never miss a customer question again.

Replywell replies to customer questions in seconds, day and night, using only your own prices, hours and policies. Every reply is checked against your words first. Anything it can't answer comes straight to you.

Start your free trial

3 days free · no card · then £4.99/month

Works onShopifyWordPressWixSquarespaceWebflow

Checked before it's sent

It won't make things up.

Before a customer sees a reply, every price, time and promise in it is matched word for word against the information you gave it. If something can't be backed up, the reply doesn't go out. The question comes to you instead.

Your real details
Customers get your actual prices, hours and policies. Never a confident guess.
The receipt, in your inbox
Every answer shows the exact lines it came from, so you can see why it said what it said.

is there parking near you?

Draft · stopped

Yes, there's free all-day parking right outside.

“all-day” isn't in your information

Yes, there's free 2-hour parking behind the shop on Mill Lane.

Checked againstBloom Florists

Visiting us.docx

“Free 2-hour parking behind the shop on Mill Lane.”

Every fact matched · answer sent

Setup

Live before your tea goes cold.

No training, no setup calls, no code unless you want it. Three steps, about ten minutes.

  1. 1

    Tell it what you know

    Upload your price list, FAQs or policies, or type them straight in.

    PDFprice-list.pdf
    Worddelivery-and-returns.docx
    TypedOpening hours
  2. 2

    Put it where customers are

    Share your chat link or QR code, or add one line to your website. We'll even email it to your web person.

    /chat/bloom-florists

    <script src=…>

  3. 3

    It answers. You handle the rest.

    Customers get answers in seconds. Anything it can't answer reaches you with their contact details.

    Do you deliver on Sundays?Answered
    Custom wedding bouquet?Needs you

When it doesn't know

No customer left hanging.

It tells the customer someone will help, takes their name and email, and alerts you straight away. Reply from your inbox, or just hit reply on the email.

Needs you2 min ago

Custom wedding bouquet in sage green?

Name
Sarah Khan
Email
sarah.k@example.com

Not in your information yet. Add your wedding packages and Ava will answer this next time.

ReplyMark resolved

No website? No problem

Your own chat link, from day one.

Every assistant gets its own page and QR code. Put it in your Instagram bio, on your Google profile, in WhatsApp replies, or on the shop counter.

Bloom Florists

Questions? Chat with us

/chat/bloom-florists

Pricing

One plan. Everything in it.

Less than a coffee a month for a front desk that never closes. Try it free for 3 days, no card needed.

  • Cancel any time from your dashboard
  • Keeps working to the end of the month you've paid for
  • Your documents and settings are always kept

Replywell

One plan · billed monthly

  • Your own branded assistantincl.
  • Every answer fact-checkedincl.
  • Unlimited chats (fair use)incl.
  • Email and Slack handoffsincl.
  • Inbox to reply to customersincl.
  • Chat link, QR and web bubbleincl.
Total£4.99 /month
Start your free trial

3 days free · no card needed

Questions, answered.

Fittingly, without making anything up.

Do I need a card to start the trial?

No. You get 3 days with everything included. To keep going after that, subscribe for £4.99/month from your dashboard.

What happens when it doesn't know the answer?

It never guesses. It tells the customer someone from your team will help, asks for their name and email, and sends you the question by email or Slack. You can reply from your inbox, or just reply to the email.

Can I use it without a website?

Yes. Every assistant gets its own chat link and QR code. Put them in your Instagram bio, Google Business profile, WhatsApp replies or on your shop counter.

I'm not technical. Will I manage?

If you can upload a document and copy a link, yes. For your website there's one line of code with step-by-step guides for each website builder, and a button that emails the code to whoever looks after your site.

Can I cancel any time?

Yes, from your billing page in two clicks. Your assistant keeps working until the end of the month you've paid for.

Is there a limit on conversations?

No. Normal business use is unlimited, under a fair-use policy.

Be open for questions tonight.

Set up in minutes. 3 days free, then £4.99 a month.

Start your free trial